Josh and Mark were extremely considerste and super helpful with our daughter’s Jetta. They took the time to give every detail and explanation on different options. They made the reports understandable to where we felt very comfortable and so trusting of their professionalism and opinions. They made us feel like we had known them forever! We have returned to them and would most definately return and would also reccommend them to others. The new virtual mobile reports are so amazing! With video and pics that fully explain the condition of your car. Thumbs up to them! Simplifies your decisions on service. In addition they were very patient to explain in even more details iur service options. VERY SATISFIED!