Yorba Linda Auto Repair

I discovered Good Guys Automotive through extensive research. I had dealt with quite a few a shops including the dealership where I got my car a few years ago. However, they all are franchised, and we all know something about them. That so important personal relationship betwwen the client and the shop is fairly weak and sometimes even absent. Simply put, we do not look forward to coming back. I did almost lost my faith in finding an honest, privately owned, let alone family owned, business and wanting to be part of their success by being its regular customer. Then, a couple of weeks ago, I came across GGA, and, after reading many of the reviews and comparing them with other shops, I decided to give GGA a call, since I was due for oil change and a routine inspection of my car. Beginning with scheduling my very first appointment over the phone right through having my car taken car of, I would describe my experience as of "the good old American way." It is a way where the client is taken care of to such a degree and given such a supreme customer service that it is impossible for them to not be impressed. I am thrilled and, quite frankly, privileged that I can help this wonderful AMERICAN FAMILY BUSINESS fare so well by letting them service my car. So, if you want to experience a superior, honest, courteous and truly caring customer service, feel appreciated, while finding yourself in a family-like atmosphere, you had better start your car and drive yourself directly to GGA. You will pat yourself on the back for doing so.

They were helpful, and gave us options on what to do with the car.

Excellent service and terrific personnel!

It's always a pleasure working with with you guys on our auto repairs. You're consistently fair and competent. Thank you for your service.

Five stars

You were so easy to talk to and make arrangements with. I was thoroughly satisfied with my interaction and look forward to bringing my car in in the future.

Very pleased with the service! Prompt, fair and professional! Highly recommend!!!!

Great service for a fair price. Timely completed. No hassles and fully explained the cost of parts and type of service needed.

5 stars as usual.

Always pleasant to work with, happy with the explanation of work to be performed and confident it was done correctly. Could work on the end of day phone call regarding status of car. When I have to call i get worried tat the car may be finished but it might be stranded because I could not pick up. Remember that car owners leaving their car all day typically need to arrange a ride or taxi or uber to pick up. That takes time to arrange. So if I get a call at near closing then it could be a challenge.